Booking Information

We have a strict age policy which prohibits those under 18 from remaining in the venue after 18.00 pm. Valid ID must be provided

Room Hire Policy (T&Cs)

Please note that we are closed Christmas Day, Boxing Day and New Year’s Day

– Failure to cooperate will result in termination of your session with no refunds –

The minimum booking for our private rooms is 1 hour and for the large rooms (20 & 30 people) the minimum booking is for 2 hours, after which customers can book in half-hour time slots (or more if they wish and the room is available). When arriving for a booking, please allow for a 5-10 minute grace period before entering our rooms so that previous guests can exit and we can clean/prepare the room for your use.

• Please check in with reception when you arrive for your bookings!
• Bookings for the whole month of December are non-refundable & reschedulable.

For the months from January to November:Cancellations must take place over 48 hours before the booking with 10% admin fee will be deducted from the amount. Cancellations within 48 hours receive a 50% refund, Cancellations on the same day are non-refundable.

Karaoke Box operates until 3 AM and the date does not change at midnight, so e.g. for booking after 12AM Saturday morning your booking date should be Friday night.As our license is until 3AM, please bear in mind when making a booking, not to book until 3AM (for eg you can book 00.45-2.45, but not 1-3) This is in case you arrive late to the booking, or if we are unable to get you in on time due to the previous room. We will not be able to give any extra time to rooms after 3AM.

• Please note that we do not hold bookings without payment or with deposit. Full Payment is required.
• We recommend that you book as far in advance as possible to avoid disappointment. Also, our larger rooms tend to book up faster than the smaller ones, so please bare this in mind when planning a party.
• We do allow extra people, though still reserving the right to refuse based on circumstance (i.e. if the venue or room will be too overcrowded). Customers must make reception aware of extra people, at which point they will be charged £10 per person/per hour upon arrival.

We are NOT responsible for any lost property or the ones left in the cloakroom. Should any items be found and handed into reception, they will be kept for a maximum of 14 days and then disposed of if left unclaimed. Please bear in mind we cannot review the CCTV without the attendance of the police.